Kauffman Tire

Retail Assistant Manager

US-GA-Alpharetta
Department
Management

Overview

Since 1936, Kauffman Tire has grown from a single Texaco service station location in Wooster, Ohio, to one of the nation's largest independent tire dealers. Recently celebrating our 81st year in business, Kauffman Tire is looking for individuals with a strong work ethic, positive attitude and entrepreneurial spirit to join us in our continued growth and success.

 

Whether it is in Retail, Wholesale, E-commerce or at our Corporate office, individuals with high energy, great work ethic and a people-oriented mindset are sure to enjoy rewarding career development and growth within our company.       

 

Position Overview:

In partnership with the Retail Store Manager, this position is responsible for assisting with the management of the Auto Center. Personally provides professional, timely and courteous service by listening carefully to customers, presenting Kauffman Tire products clearly, and teaming with technicians. The Assistant Manager ensures consistent, timely, and accurate service delivery to customers by building, supervising, and training a high performance selling and service team. The Assistant Manager works closely with the Retail Store Manager as well as the Region Manager to ensure achievement of business goals and great customer service on a daily basis. This includes, but is not limited to, management of Associates analyses and driving of sales volume, customer service, profitability and performance identification and solution of business problems creation and implementation of competitive strategies managing productivity standards and other responsibilities as assigned.

 

 

Benefits:

We offer extensive benefits and privileges to include medical, dental, vision, 401K, paid vacation, and much more.

 

We are an Equal Opportunity Affirmative Action Employer.

 

 

Responsibilities

  • Assists in planning and strategy to lead Auto Center to ensure achievement of business goals in sales and service.
  • Teaches, Manages and provides positive and constructive feedback.
  • Plans, directs and supervises the work and productivity levels of Associates to ensure standards are met or exceeded.
  • Recognizes, encourages and acknowledges excellent customer service.
  • Ensures delivery of speed and expertise to the customer through assistance in management of day to day business processes and programs.
  • Responsible for determining appropriate outcomes to customer issues and concerns by making sound business
    decisions.
  • Achieves personal sales and service goals and helps team in achieving the same.
  • Delivers speed and expertise to the customer through daily execution of business processes and programs.

Qualifications

  • Be able to communicate with team and customers
  • A focus toward maintaining a safe work environment and clean bay
  • Ability to work continuously where physical exertion is required, such as walking, standing, stooping, climbing, pushing, pulling and lifting a minimum of 50 lbs. from the waist, 20 lbs. above the shoulder
  • A clean MVR with a clean driving record
  • Team player
  • Impressive work ethic
  • Professional appearance (no facial hair other than a mustache; no unnaturally styled, colored or extreme hair styles and no visible tattoos or facial piercings)

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